At SMusicArt & Entertainment Pvt Ltd, customer satisfaction is our top priority. We offer refunds under the following terms:
1. Refunds are applicable for payments made for services that have not been initiated or fulfilled.
2. To request a refund, please contact us at support@smusicart.com with the payment details and reason for the request within 7 days of the transaction.
3. Refunds for partially completed services will be assessed on a case-by-case basis.
4. No refunds will be provided for completed or ongoing services.
5. Approved refunds will be processed within 14 business days.
